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WE CANNOT SHIP OUTSIDE EUROPE, SORRY!
-SHIPMENT VIA SDA (ITALY ONLY)
Under 59€ shipment cost: 6,00€ + vat, orders above 59€ free shipment
- Bank transfer: no extra fee
Account number: 13650
Bank: Monte dei Paschi di Siena
Owned by: Salaru Ana Maria
IBAN : IT91B0103088210000001365050
BIC/Swift: PASCITM1417
- PAGAMENTO POSTEPAY EVOLUTION: nessun costo aggiuntivo
Card Number: 5333 1712 2650 7537
IBAN: IT38A3608105138249421049432
Owned by: Salaru Ana Maria
Tax ID: SLRNMR83R43Z129M
IF YOU CHOOSE TO PAY WITH POSTEPAY IS MANDATORY TO SEND A CONFIRMATION EMAIL WITH YOUR FULL NAME AND AMOUNT TO THIS ADDRESS: info@hempatia.network
Your goods will be shipped from our warehouse in Genoa via courier.DO NOT PAY YOUR ORDER until you receive our avalability confirmation.
- PAYMENT ON DELIVERY: not provided at the moment
- TERMS OF DELIVERY
To preserv the quality of seeds in summer shipments don't leave our stock on Friday. Orders are sent from our wareshouse in Genova with anonymous packages.
Time of order processing: 3-4 working days + 1 or 2 days for the delivery (except Prompt Delivery category items).
ORDER PROCESSING: please wait our confirmation e-mail to pay your order. Some products may be not available at the moment.
- SPECIAL GIFTS
In every package we insert some little gifts based on availability and amount of your orders. With orders up to 30€ (costs and VAT excluded) we give you 1 free seed (1 seed for every order). Our promotions cannot be combined, we don't send free seeds if you already use a coupon code.
- INSURED SHIPMENT AND COMPLAINTS
For insured orders in case of damaged products or open cartons with missing goods please keep the original package, the box and the label.
- INSURANCE
For high value or fragile items we recommend to insure the shipment in order to be compensated in case of damage caused by the courier. We remind you that the orders travel at the buyer’s risk.
-RECESS RIGHTS
You have 14 days to return goods, that will be accepted only if in unharmed state and in the original package.
Before you resend the goods, it is compulsory to send an email to info@hempatia.network giving all your details and the order number, in order to let us accept the sending. Without that mail the sending would be refused. The expedition’s price is at the expense of the client.
The refund will occur within seven working days from the reception of the goods, and in the way agreed with the client.
-COURT OF JUSTICE
The court of Genoa, Italy shall have exclusive jurisdiction for any controversy.